PRIVACY POLICY
Last updated September 2026.
Barefaced Bridal respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store and disclose personal information when you interact with Barefaced Bridal, including through our website, appointments and services.
INFORMATION WE COLLECT
We may collect personal information that you provide to us when you make a booking, purchase or consign a gown, submit an enquiry or form, subscribe to communications, engage our wedding services, or otherwise contact or interact with Barefaced Bridal.
Depending on your interaction with us, this may include your name, email address, telephone number, wedding date, event details, appointment information, gown or consignment information, preferences, communications with us and other information reasonably required to provide the service you have requested.
We aim to collect only the information reasonably necessary for our business activities and services.
HOW WE COLLECT INFORMATION
We may collect personal information:
- directly from you;
- through forms on our website;
- through our online booking and payment systems;
- by email, telephone or social media;
- during appointments or consultations;
- through agreements and other documents you provide to us; and
- automatically when you interact with our website, where applicable.
HOW WE USE YOUR INFORMATION
We may use your personal information to:
- manage appointments, bookings and enquiries;
- provide bridal retail and consignment services;
- provide wedding dance lessons, wedding coordination and related services;
- process purchases and payments;
- communicate with you about your booking, purchase, consignment or service;
- administer agreements and client relationships;
- improve our website, services and customer experience;
- maintain appropriate business and financial records;
- send marketing communications where you have consented to receive them; and
- comply with our legal and regulatory obligations.
We do not sell your personal information.
BOOKINGS, PAYMENTS & THIRD-PARTY SERVICES
Barefaced Bridal uses third-party platforms and service providers to help operate the business. These may include booking systems, payment processors, website and hosting providers, analytics services, email and communication platforms, social media platforms and other technology providers.
When you use these services, some personal information may be processed by the relevant provider in accordance with its own privacy policy and terms.
We only disclose personal information to third parties where reasonably necessary to operate our business, provide a requested service, comply with the law, or where you have otherwise authorised us to do so.
WEDDING & VENDOR INFORMATION
If you engage Barefaced Bridal for wedding coordination or related services, we may collect information about your wedding, venue, suppliers, schedule, wedding party and other people involved in your event.
Where reasonably necessary to provide your service, relevant information may be shared with your venue, suppliers or other people involved in delivering your wedding or event.
Please only provide personal information about another person where you are authorised to do so.
PHOTOGRAPHS & SOCIAL MEDIA
Barefaced Bridal may receive photographs, videos, testimonials or other content from customers, photographers, wedding suppliers or other sources.
We will only use identifiable customer content for promotional or marketing purposes where we have an appropriate basis or permission to do so.
Content published on third-party social media platforms is also subject to the privacy practices and terms of those platforms.
WEBSITE DATA, COOKIES & ANALYTICS
When you visit our website, certain technical information may be collected automatically, such as your IP address, browser and device information, pages visited, approximate location, referring website and information about how you interact with the site.
Our website and third-party services may use cookies, pixels and similar technologies to operate the website, understand how it is used, measure performance and support advertising or marketing activities.
You can control some cookies through your browser settings and, where available, the cookie or privacy controls provided on our website.
MARKETING COMMUNICATIONS
If you subscribe to our mailing list or otherwise consent to receive marketing communications, we may use your contact details to send you news, offers, updates and other information about Barefaced Bridal.
You can unsubscribe from marketing emails at any time using the unsubscribe option contained in the communication or by contacting us.
We may still contact you about an existing booking, transaction, consignment or service where necessary.
STORAGE & SECURITY
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
Personal information may be stored electronically through systems operated by Barefaced Bridal or trusted third-party service providers.
No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
ACCESS & CORRECTION
You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate or out of date.
We may need to verify your identity before providing access or making certain changes.
There may be circumstances in which access can or must be refused under applicable law.
RETENTION OF INFORMATION
We retain personal information for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, to meet contractual obligations or to comply with legal requirements.
When information is no longer reasonably required, we may securely delete, destroy or de-identify it where appropriate.
DISCLOSURE REQUIRED BY LAW
We may disclose personal information where required or authorised by law, including in response to lawful requests from courts, regulators, government agencies or law enforcement authorities.
LINKS TO OTHER WEBSITES
Our website may contain links to websites and services operated by third parties.
Barefaced Bridal is not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies when providing personal information through their websites or services.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal obligations.
The current version will be published on this page together with the date it was last updated.
QUESTIONS, REQUESTS OR COMPLAINTS
If you have a question about this Privacy Policy, would like to access or correct your personal information, or have a concern about how your information has been handled, please contact:rms & Conditions, please contact:
Barefaced Bridal
Signature Atelier – Top Floor
6 Park Lane
Caringbah NSW 2229
Email: info@barefacedbridal.com.au
Phone: 0406 395 252